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Terms & Conditions

15% OFF IMPALA SKATE BRAND
Take Advertised 15% off all items from the Impala Skates category. Available for online purchases only. Valid for a limited time only or while stock lasts. Skate Connection has no obligation to advise an entrant of an incomplete entry. The promotion cannot be applied to an order that has been completed, nor can the discount be applied to an order past the expired date. Does not include already discounted items and clearance items. Discount code must be applied at checkout. Promotional period runs from May 4th 2021 12:00am - May 11th 2021 11:59pm.

BUY 2 GET THE 3RD FREE - CLOTHING, SHOES AND HATS
buy 2 items from the Clothing, Shoes and Hats collections and received teh 3rd item free. The free items must be of equal or lessor value (lowest value item in the cart). Available for online purchases only. Valid for a limited time only or while stock lasts. Skate Connection has no obligation to advise an entrant of an incomplete entry. The promotion cannot be applied to an order that has been completed, nor can the discount be applied to an order past the expired date. Discount code must be applied at checkout. Promotional period runs from April 27th 2021 12:00am - May 31st 2021 11:59pm.
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CLEARANCE ITEMS
Clearance items under the CLEARANCE (Sale) collection have been marked down accordingly. Prices are as marked. Maximum discount is 60% off full retail value. No further discounts apply to these ranges. Available for online purchases. Valid for a limited time only or while stock lasts. Skate Connection has no obligation to advise an entrant of an incomplete entry. The discount cannot be applied to an order that has been completed, nor can the discount be applied to an order past the expired date.   

% OFF ENTIRE ORDER / WELCOME EMAIL / FACEBOOK PROMOTION
Take Advertised % off all items from the SITEWIDE collection excludes selected brands (Moxi, Rio and Evoke Roller Skates), electric skateboards / scooter, already discounted items and gift cards. Available for online purchases only. Valid for a limited time only or while stock lasts. Skate Connection has no obligation to advise an entrant of an incomplete entry. The promotion cannot be applied to an order that has been completed, nor can the discount be applied to an order past the expired date. You must apply the promo code in the cart to receive the discount. Does not include already discounted items or items in the CLEARANCE collection. Only one (1) promo code can be applied to a single order per customer.  

AUSTRALIAN SKATEBOARDING COMP WINNERS VOUCHERS
Apply voucher code at cart checkout to receive discount. Voucher can only be used for the following brands: Emerica, Etnies, Es, Vow, Mystery Skateboards Skateboards, FSC Skateboards and Theeve.  Cannot be used in conjunction with any other offer. Excludes already discounted items. Voucher can only be used one (1) time. You must apply the voucher code at the cart to receive the discount. Does not include shipping.

REFUNDS/EXCHANGES
We may allow an exchange ONLY (at our election) on a case-by-case basis for such returns, provided that the item in question is not used or damaged(and contains original tags and/or packaging in tact). If the item meets the above requirements, exchanges can be made at any Skate Connection outlet within 30 days of purchase. Any postage return fees are at the expense of the customer.

Skate Connection reserves the right not to accept an order, or having accepted an order, to cancel an order if it cannot supply the goods within the order.

View our Returns and Exchanges Policy.

DELIVERY
To deliver your order safely, we require a signature on all deliveries. If you are not home to receive the package, the delivery driver will take it to the nearest post office for your collection. 

If you are requesting a delivery to a business address, include the business name on the delivery address. Please ensure you are delivering to a safe address where your parcel cannot be intercepted. If a parcel has been signed and accepted on delivery, Skate Connection does not take responsibility for the fraudulent signees.

Skate Connection is not liable for items that becoming missing or damaged during transit. Any damaged or lost orders are subject to an investigation carried out by the courier company. This investigation can take up to 10 business days.

Due to delays with Australia Post there may be delays in fulfillment and delivery times of up to 4 weeks. We ship the majority of our items via Australia Post. 

A Bulky Shipping Fee of $10 will be added to orders that contain large or bulky items (Scooters, Cruisers and Longboards). Bulky Shipping fees are separate from standard shipping costs and are not affected by the free shipping minimum order value.

ORDER CANCELLATIONS
Our staff and stores deal with huge numbers of orders each day and our priority is to dispatch your order to you as fast as possible. As a result, it is not always possible to halt and cancel an order after it has been processed. Please reply to your order conformation for cancellations or contact our customer service team at customerservice@skateconnection.com.au. you can also phone our online team on (07) 5646 8164

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