Help and Faq
The Skate Connection web site has been designed so as to provide you the information you require as quickly as possible. If at any time you are not able to easily navigate the web site or there are problems with an internal or external link then please contact the site webmaster at contact us and we will attempt to correct the problem immediately.
If you would like more information about our Products or services or if you have any questions that remain unanswered then please contact us via our web site, main number or phone our showrooms during normal business hours.
You can also use our social media platforms to ask questions of our followers and interact with our various departments.
Q. How much is shipping and postage?
A. FREE… That’s right! Why? Because that’s what we all want!
Q. How fast will I get my delivery?
A. Within a few days if you live in a major region, if not it will take a couple more days but if you live in non-
regional areas then you understand that.
Q. What about Quality, do you sell cheap Chinese imitations.
A. NO… as if we would.
Q. What Kind of Warranty or Guarantee do you have?
A. We offer an exclusive 29 day warranty on any faulty equipment or gear on top of manufacturer’s
Q. Where are your showrooms?
A. We have showrooms in Ashmore, Helensvale and Mount Gravatt. Click here for their contact details &
Q. What if you don’t have what I want in stock?
A. Just email or call and we’ll special order the part in for you at no extra charge.
Q. Can I have a test ride?
A. Sure, just come on in to any of our showrooms and we’ll help find your perfect ride.