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CAREERS

Skate Connection Careers Page

ABOUT SKATE CONNECTION

The choice of where to get great equipment in one place is very limited with the major chains offering restricted and basic products with unhelpful, uninterested staff. The skater specialist stores are often unfriendly and intimidating.

We understand this and that's why we started Skate Connection; an Australian owned, family friendly skate shop that provides professional, friendly advice from industry experts, has the largest showroom with the largest range offered in one place and was created to meet needs of every skate/derby/scooter enthusiast.

Skate Connection your family friendly skate experts, with the best knowledge, service, and selection. We have you covered no matter what it is you are looking for, from skateboards to scooters, derby skates, and more!

 

CURRENT OPPORTUNITIES

CUSTOMER SERVICE MANAGER – SUNSHINE PLAZA

Advertised: 24th November 2020
Applications close: 1st January 2021

Contract: Permanent

At Skate Connection we take pride in providing the ultimate customer experience with our massive range of scooter and skate gear and our welcoming, family focused customer service.  

Due to our recent success and store expansions, we are seeking driven and passionate members to join our sales team.

About the job:

  • Provide customers with the best experience and product knowledge
  • Reviews customer service procedure and help maintain a high level of service within a team environment
  • Be motivated to achieve budget targets
  • Receiving/processing stock: unpacking, storing, labeling stock
  • Answering phones
  • Organising online orders and deliveries
  • Create a positive, high energy team environment
  • Under the direction of area management, performs and completes other additional projects, duties and assignments as required.
  • Responsible for the daily opening and closing of the business, managing daily goal and schedule needs

About YOU:

  • Prior experience in a similar sales consultant / customer service position
  • Solid understanding of retail store budgets and sales targets
  • Experience in developing a Customer Service Focus
  • Passion for an active lifestyle
  • Proven leadership capabilities
  • Complete tasks with attention to detail
  • Excellent team player
  • Excellent decision making and problem resolution skills
  • Upbeat, optimistic, passionate, friendly
  • Personally responsible and dependable
  • Excellent interpersonal and communication skills
  • Strong organisational and time management skills
  • General computer knowledge

What we can provide for you:

  • The best discounts on the latest and greatest skate and scooter gear
  • Product training
  • Professional skills development
  • A fun and challenging work environment
The application form will include these questions:
  • Which of the following statements best describes your right to work in Australia?
  • How many years' experience do you have in the retail industry?
  • Do you own or have regular access to a car?
  • What's your expected annual base salary?
  • Do you have experience working towards targets and KPIs?

If this sounds like you, apply now! Please apply via our Seek Ad.

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